1 Parties and conclusion
Your contractor is moi-basics GmbH, Verena-Conzett-Strasse 7, 8004 Zürich.
By clicking the button „complete my purchase“ you give a binding order of the products in your shopping cart.
You will receive the order confirmation immediately after placing the order. The purchase price is due for payment with the „confirmation“ of the order. The goods remain the property of moi-basics GmbH until full payment.
For orders via our online store, prices apply which are listed at the time of order. The prices are final swiss prices which means that they contain a value added tax (VAT) of 7,7%.
3 Shipping & Delivery
All shipments are dispatched by Swiss Post.
SWITZERLAND: Up to 1kg, all orders are shipped by priority mail for CHF 6.-. Above 1 kg you can choose between standard delivery (2-3 days) for CHF 9.- and priority delivery (next day. This doesn't apply for weekends or holidays) for CHF 11.-. Please note that all orders within Switzerland above CHF 150.- are shipped for free (standard, please allow 2-3 days)
EUROPE: You can choose between Priority (2-4 days with tracking) or Economy (4-10 days without tracking, please note that lost Economy shippings cannot be refunded).
Up to 0.25kg: CHF 7.- (Economy) or CHF: 12.- (Priority).
Up to 0.5kg: CHF 11.- (Economy) or CHF: 17.- (Priority).
Up to 1kg: CHF 14.- (Economy) or CHF: 23.- (Priority).
1kg and up: CHF 23.- (Economy) or CHF: 35.- (Priority)
ALL OTHER COUNTRIES: You can choose between Priority (3-7 days with tracking) or Economy (10-20 days without tracking, please note that lost Economy shippings cannot be refunded).
Up to 0.25kg: CHF 8.- (Economy) or CHF: 14.- (Priority).
Up to 0.5kg: CHF 13.- (Economy) or CHF: 21.- (Priority).
Up to 1kg: CHF 19.- (Economy) or CHF: 35.- (Priority).
1kg and up: CHF 33.- (Economy) or CHF: 47.- (Priority)
Please note that when ordering from abroad additional customs fees maybe charged by the country of origin. These costs must be taken by the buyer. We cannot take responsibility for delays due to customs clearance when shipping outside of Switzerland. Due to the Covid-19 Situation, international shipping might take longer than usual.
4 Return and refund policy
For reasons of hygiene we cannot accept returns.
Only if there is an obvious production error, you can return the item and it will be replaced. This applies to unworn items only. Please return to: moi-basics GmbH, Verena-Conzett-Strasse 7, CH - 8004 Zurich. Goods that get lost during shipment cannot be replaced. We recommend to use a tracking number when returning goods.
5 Method of payment
You can either pay by PostFinance, Twint, Paypal or Credit Card. (Visa, American Express, Mastercard). You can choose the method of payment in your shopping cart. Payment is only debited at time of order confirmation.
Jurisdiction is Zurich. Thereby, swiss law applies exclusively.
BY PLACING AN ORDER YOU AGREE TO THESE TERMS & CONDITIONS. Zurich, February 2020